This is not outdoors related but I felt so incensed today that I need to vent.
My car is coming up to have its MOT and knowing that the horn is not working properly I needed to get it looked at. I phoned up the garage I bought the car from and have taken it to in the past for other work and got it booked in. They have been expensive in the past but I felt that as an “expert” garage for my car it was worth it. The garage said over the phone that 99% of the time it was the electrical contacts and shouldnt be a problem.
I got there and sat down for 20minutes to read the paper whilst they looked at the horn. Imagine my face when they came out and said it wasnt the contacts and that in fact it needed a new horn. I asked if they had them in stock. No they said they didnt. I said that they had infered it was almost certainly the contacts and if they they thought it could have been the horn they should have told me before I came down (that they didnt have the part). And the princely sum for their mechanic to test the contacts? £45
Now I might be being a bit sensitive here but I felt like I had been mugged. £45 for a simple electrical test that takes a few minutes and the fact that they didnt tell me they didnt have the parts upfront. It would be like getting a new kitchen from a firm, you choosing the kitchen, them coming round to measure up, telling you they didnt have it in stock and then charging you for the measuring up.
Just really peeved. Whatever happened to good old customer service, honesty and integrity? Maybe its me but I am £45 lighter and still no nearer to getting the horn fixed.
The finishing touches to a lonnnnnnnng week 😦